How We Work

Take advantage of our simple ordering system

We operate a very simple ordering system through this website to ensure that the fencing products you purchase suit your needs perfectly.

The Order Process

1. Browse through our selection of fencing products, adding your purchases to the shopping cart.
2. Review the products in your cart, and once you are satisfied, continue to the Checkout.
3. No money is taken at this stage. Instead, your order is sent directly to us.
4. Once your order has been received, a member of our team will contact you to ensure that your order matches your requirements. We will then take your delivery details.
5. When you are happy with your order, we will take payment over the phone - we accept all major credit and debit cards.
6. We'll get to work, ensuring that you receive your fencing on an agreed delivery date - usually within seven working days.

Refund Policy

We aim to ensure your complete satisfaction with your purchase. If you are not entirely satisfied, you may request a refund within 30 days of your purchase date. To be eligible for a refund, the item must be unused and in the same condition that you received it. Please contact our customer service team to initiate a refund. Refunds will be processed within 7-10 business days of receiving the returned item. Shipping costs are non-refundable.

Cancellation Policy

You may cancel your order within 24 hours of purchase for a full refund. To cancel your order, please contact our customer service team promptly. Orders cannot be cancelled once they have been processed and shipped. For subscription services, you can cancel at any time, and your cancellation will take effect at the end of the current billing cycle. No partial refunds will be issued for the remaining period of the subscription.